Customer Success

Customer Success

Arne's Custom Printing, Inc.

Seaway Sales Co., Inc.

Willows True French Cleaners

Company: Arne's Custom Printing, Inc.
Location: Gouverneur, NY
Business: Custom specialty printing

Business is a family affair at Arne's Custom Printing in Gouverneur, New York. Just ask Sonja Matott and her brother Arne Ormasen, who have been working side by side at the custom printing specialty store since Sonja joined Arne as a partner in 1988. That seemed only natural, since she had already been working part-time at the six-year company.

When you're looking for an ally to help grow your business, you look to someone who's just like family. Someone you can trust. That's why Sonja and Arne turned to MyReceivables.com for the accounts receivable funding and management services they needed.

Arne's Custom Printing specializes in creating promotional clothing products, such as T-shirts, hats and jackets. In addition, the company also serves its clients throughout New York and the East Cost by offering advertising specialty products, such as coffee mugs, office items and sporting goods.

Although business has been very good, Sonja and Arne noticed that their cash flow situation could be improved. Nearly 95 percent of their business is dependent upon receiving payments from billed clients who often take more than 30 days to pay. Having MyReceivables.com as part of their family has allowed Sonja and Arne to concentrate more on business and less on cash flow.

"Our relationship with MyReceivables.com has given us the cash we need to continue to grow our business," said Sonja. "Knowing that we'll be paid in a timely manner has allowed us to continue our expansion."

Thanks to MyReceivables.com, Sonja and Arne can continue to succeed in their enterprise.

Company: Seaway Sales Co., Inc.
Location: Watertown, NY
Business: Wholesale Paper and Party Supply

For James Cox, operating Seaway Sales Co., Inc., is a family tradition. Along with his wife, Anne, James runs the paper products and party supply wholesale business, a company started by his father in 1955.

Like a child, their upstate New York business has grown during the years. The company now sells janitorial supplies and runs a 10,000-square-foot retail operation called The Party Store, complete with a logo shop specializing in promotional items. Like a child, the business has experienced a few growing pains. By holding more than 500 open charge accounts, the company has seen its share of cash flow difficulties pending payments from clients coupled with the seasonality experienced by the industry.

The solution? Partnering with MyReceivables.com, the leading provider of accounts receivable funding and management for small business. MyReceivables.com gives Seaway the cash it needs to thrive.

Cash is king, particularly with a wholesale business, because cash allows wholesalers to make discounted large purchases. And with those savings, Seaway can pass on great wholesale prices to their clients.

Being a part of MyReceivables.com has "immensely" improved Seaway's cash flow situation, Anne said. "They put the cash into our accounts immediately. We in turn are able to use that cash to pay our bills and take advantage of substantial savings generated by cash-only purchases. Our cash flow is no longer a problem."

By offering cash flow solutions, MyReceivables.com provides clients with the tools they need to succeed in business today.

Company: Willows True French Cleaners
Location: Morristown, NJ
Business: Dry cleaners/delivery service

Give your customers the personal touch. Pay attention to the details. Go the extra mile. Those are some of the important lessons in customer loyalty that Alan Shapiro has learned during the years he's been in business. The owner of Willows True French Cleaners in Morristown, NJ., Alan Shapiro said he recalls those lessons everyday when he provides his clients with expert dry cleaning services via his storefront or one of three door-to-door delivery trucks.

It's that corporate philosophy of up-close and personal service that has allowed the business to grow. Recently, Willows True French Cleaners merged with another operator. That expansion has allowed the company to continue to build its loyal following. Today, eighty percent of the customer base is residential with remainder small businesses.

With the nature of the delivery service, the majority of the company's clients are billed for their services. When Alan Shapiro realized he needed to find a way to speed up the payment process, he knew he would need a partner who would treat his customers as well as he does. He needed a partner who would pay attention to the details.

"With MyReceivables.com expediting the billing of my clients, I'm assured that they are treated professionally and respectfully," he said. "That allows me to concentrate on doing what I do best - offering expert dry cleaning services. In addition, we're given the working capital needed to continue to expand the business.

When you need an accounts receivable management company that shares your philosophy of great customer service, turn to MyReceivables.com.



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